Shipping Policy
Thank you for choosing to shop with us! Below you'll find our shipping policy details:
1. Processing Time:
- Orders are typically processed and shipped within 1-3 business days from the date of purchase, unless otherwise stated.
- During peak seasons or promotional periods, processing times may be slightly extended. Any such delays will be communicated promptly.
2. Shipping Methods:
- We offer various shipping methods to accommodate your needs, including standard, expedited, and express shipping options.
- Shipping costs and delivery times may vary depending on your selected shipping method and destination.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of your order, destination, and selected shipping method.
- To determine the shipping cost for your order, simply proceed to checkout and enter your shipping address.
4. Delivery Estimates:
- Delivery estimates provided during checkout are approximate and may vary due to factors beyond our control, such as weather conditions, carrier delays, or customs processing.
- We strive to provide accurate delivery estimates, but please understand that they are not guaranteed.
5. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your shipment by using the provided tracking number on our website or the carrier's website.
6. International Shipping:
- We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country.
- Please note that international shipping rates and delivery times may vary based on the destination and selected shipping method.
7. Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be noted on the product page.
- We reserve the right to cancel orders that cannot be shipped to the specified address due to restrictions or other unforeseen circumstances.
8. Address Accuracy:
- Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Lost or Damaged Shipments:
- In the rare event that your shipment is lost or damaged in transit, please contact us immediately so that we can assist you in resolving the issue.
- We will work with the carrier to initiate a claim and arrange for a replacement or refund, depending on the circumstances.
10. Returns Due to Non-Delivery:
- If a shipment is returned to us due to non-delivery (e.g., incorrect address, unclaimed package), we will contact you to arrange for reshipment. Additional shipping fees may apply.
11. Contact Us:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you.
Note: This shipping policy is subject to change without prior notice. Please review this policy regularly for any updates or modifications.